Emergency Logistics Technician

Good to know

• Please note this role is located in Dinas
• Shifts will be between 6am - 10pm
• Standby requirement. 

What you’ll be responsible for

Supporting the Emergency Logistics in delivering an efficient and effective service. Providing 24 hour Logistical Support to Waste and Clean Water Staff during events/Incidents by taking part in an out of hours standby rota and having flexible working hours. This will include:

• Working closely with the Operational field teams and Emergency Logistics team to ensure seamless service to customers 24/7, with no avoidable failures in service delivery
• Accepting calls for assistance from operational colleagues
• Advising on the resources required for dealing with incidents with the operational teams
• Planning and deploying the appropriate manpower, vehicles, plant and equipment as appropriate to the operational incident e.g. overland  mains, pumps and generators
• Making arrangements with external suppliers for additional resources e.g. drivers, vehicles and any other equipment required
• Ensuring the use of contract drivers complies with all company procedures
• Planning for continuity of service until the incident is closed
• Initial response to ensure compliance to all company compliance targets, CML times
• Completing hand over instruction on use of any equipment delivered
• Working with team members to recover and maintain equipment in readiness for future incidents
• Maintaining Vehicles, Plant and Equipment in a state of readiness and in accordance with company and legislative requirements whilst providing a professional image for customers including routine chlorination of emergency equipment e.g. tanks & bowsers
• Carrying out simple maintenance such as hose replacement and topping up of lubricant levels etc
• Carrying out routine daily checks on vehicles in order to comply with Road Traffic Act requirements and to ensure compliance with Welsh Water Operators Licence
• Accurately reporting and recording defects. Recording nil defects and taking action on defects immediately
• Understanding servicing and plating issues so that it is known when equipment will be unavailable
• Assisting in the identification of hazards and working to reduce these hazards
• Ensuring compliance with the company H&S policy including lone working
• Complying with the Work time Directive
• Ensuring compliance with the statutory requirements for driving hours
• Undertaking any other duties as required to meet the needs of the business
• Completing water quality checks and samples in accordance with DWI guidelines

About you

• Enthusiastic about putting our customers first every day    
• Knowledge and competency to utilise all emergency equipment held within the Emergency Logistics. E.g. lorry mounted cranes, hook loader, generators, pumps, oil booms etc    
• An understanding of Health and Safety Procedures related to Water Network and the equipment used Emergency Logistics
• Ability to effectively communicate with Supervisors and Field Teams    
• Ability to work to a high standard within a pressured situation    
• Ability to undertake direct instructions as well as being able to think strategically under one’s own initiative    
• Ability to work cooperatively and to drive delivery of Emergency Logistics in operations    
• Ability to travel as job requires    
• Possess a Class C & E driving licence (HGV Class 1)    

Benefits

As well as a market competitive salary, 33 days  annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

• Variable pay schemes (your salary will always stay the same, but depending on the performance of the company you could receive a yearly bonus)
• Enhanced employer pension contributions – Up to 11% employer contributions
• Enhanced family friendly policies
• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
• Reduction on gym memberships and high street shopping
• Cycle to work scheme
• Car-leasing scheme
• Health CashBack scheme
• An employee assistance programme for employees and their immediate family

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment.
 

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.