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Potable Water Sampling Technician

Date: 09-Jun-2021

Location: Hereford, England, GB, HR4 0JS

Company: dwrcymrucy

Job Requisition Number                              1822                                                                              
Work Type Permanent
Job Function Operational
Salary Range £22,570.00 -£25,643.00 
Location Broomy Hill
Closing date 23:59 - 21/06/2021


Who we are


Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.


To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.


We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 


To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.


In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

What you’ll be responsible for


  • Collect and transport samples in accordance with procedures.
  • Ensure all documentation is completed fully and accurately, in compliance with DCWW Procedures and ISO17025.
  • Ensure that all field test equipment is maintained and calibrated in compliance with ISO17025.
  • Comply with the QC Action/Improvement Process supporting the investigation of all non-conformances with procedures and subsequent improvement actions.
  • Participate in routine competency assessment audits to demonstrate ongoing adherence to procedures.
  • Participate in the EQA inter-laboratory testing and proficiency scheme.
  • Complete, report and review regular AQC to demonstrate the ongoing accuracy of the field test instruments. 
  • Collate accurate data relating to vehicle temperature monitoring; identify specification breaches and assess impact on samples stored
  • Responsible for checking vehicles, organising servicing, and ensuring they are road-worthy at all times.
  • To participate in the daily sampling debriefs process to identify reasons for any missed samples.
  • Work in a safe manner at all times utilising Lone Working and Near Miss reporting lines.
  • Attend meetings / training events as necessary.
  • Personally accountable for managing compliance with E-learning / E-policy platform.
  • Participate in rota for planned weekend sampling and standby/call-out.
  • Undertaking any other duties as required to meet the needs of the business.

About you


The following qualifications, experience, knowledge & skills are deemed essential, unless otherwise stated:





  • GCSE C Grade in English, Mathematics and Science.
  • Full Driving Licence. Ability to travel as job requires.



  • Have experience of sampling or drinking/waste water treatment processes and legislation.


Knowledge & Skills



  • Attention to detail.
  • Understand the importance of being a member of a high performing team.
  • Able to take responsibility for own actions whilst working in the field following procedures and guidelines.
  • Be IT literate with knowledge of systems such as QDB, WORD, EXCEL, OUTLOOK and LIMS.
  • Good interpersonal skills.
  • Ability to communicate effectively in Welsh. - Desirable, not essential
  • Ability to work to deadlines without compromising quality
  • Adaptable to changing priorities. 
  • Enthusiastic about putting our customers first every day.

Who you’ll work with




  • Area Sampling Managers, 
  • Sampling Co-ordinator, 
  • Sampling Support Officer, 
  • Process Scientists, 
  • Policy and Compliance Colleagues 
  • Laboratory Colleagues
  • Quality Assurance Colleagues




  • Customers
  • Drinking Water Inspectorate (DWI)
  • Natural Resources Wales/Environment Agency (NRW/EA)
  • Equipment Suppliers
  • United Kingdom Accreditation Service (UKAS)

Good to know


A company van will be provided - the successful candidate must hold a current valid drivers licence

This position will be included in a standby call out rota.



As well as a market competitive salary and 25 days annual leave (pro rata), we offer a range of employee benefits including:


  • Variable pay schemes
  • Enhanced employer pension contributions
  • Reduction on gym memberships and high street shopping
  • Cycle to work scheme
  • Car-leasing scheme
  • Health CashBack scheme
  • An employee assistance programme for employees and their immediate family

And many, many more.




Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

© Dŵr Cymru Cyf 2019.

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