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Seasonal Ranger

Date:  25-Jun-2022
Company:  DWR Cymru Cyfyngedig Welsh Water Plc
City:  Pontypool

Pontypool, Wales, GB, NP40TA

Job Requisition Number                              3156                                                                              
Work Type Casual
Job Function Leisure and Hospitality
Salary Range £12.29 per hour
Base Llandegfedd, Pontypool

Who we are


Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is also key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

What you’ll be responsible for


  • Ensuring a consistently high quality visitor experience through delivering commercial activities, environmental management and enforcement of byelaws, balancing our access, recreation, conservation and education responsibilities with revenue generation 
  • Working as part of a highly motivated customer facing team, engaging with visitors as an ambassador of Welsh Water, providing visitor information, interpreting the wildlife, angling, and amenity features to enable visitors to gain the most from our sites.
  • As DCWW’s local representative, developing & building positive relationships with the local community.
  • Supporting the delivery of a marketing communications plan using a range of media to grow awareness, drive footfall and commercial revenue streams
  • Delivering the grounds maintenance programmes to ensure the highest possible site presentation standards including litter picking, grass cutting, maintenance of amenity routes and facilities, gates, styles, fences and signage. To undertake general maintenance of craft, site buildings, and other assets. 
  • Supervision of contractors for grass cutting and forestry management. 
  • Wildlife habitat management, working within and contributing to the implementation of a Biodiversity Action Plan, Forestry Management plans and other seasonal work plans 
  • Delivering an annual events programme including conservation and educational talks, public access and recreational activities, open days etc to grow visitors and revenue, and delivery of the programme to exceed budget
  • Enforce and ensure the safety of all persons on site, including all water and land based customers, recording and reporting within the ASSURE system positive interventions and incidents.
  • Ensuring as a business we are compliant through training and development, legislation and that we meet our social and corporate responsibilities & companywide procedures.
  • Recruitment, training, management of volunteers working alongside the onsite team; and works and safety management planning with volunteer partner groups
  • Carry out any other tasks as required for the effective management of the site, as directed by the Visitor Experience Manager. 

Who you’ll work with



  • Head of Visitor Attraction Operations,
  • Head of Visitor Attractions Strategy
  • Marketing and Comms
  • Operational Site managers and supervisors
  • H&S & Dam Safety
  • Environment team
  • Facilities management team
  • Any DCWW group using the VC as a meeting venue



  • Local community & visitors
  • Volunteers and volunteer groups
  • Visit Wales, regional tourism networks and businesses
  • NRW, conservation groups, angling clubs & RSPB
  • Contractors

About you


  • Qualifications in Countryside, land or environmental management or similar
  • Knowledge and experience of health and safety legislation, implementation, safe working practice & COSHH   
  • Demonstrable experience in countryside practical skills where access and recreation have been an essential element of the role
  • Excellent communication skills, with the ability to deliver an engaging and professional  presentation to groups of all ages with varying levels of understanding 
  • Excellent interpersonal skills and ability to engage with local stakeholders, gaining trust and buy in  
  • Experience working with volunteers
  • Knowledge of water safety
  • Rural estate and grounds maintenance experience
  • Experience of delivering events on site both internally and externally 
  • Demonstrable experience of delivering exceptional customer service, both internally and externally 
  • First Aid at work 
  • Understanding of PUWER, provision and use of work equipment  
  • Attained certificate in either NPTC 201,202,203. Or CS30 /CS31 maintenance and felling small tree’s. CS 50 emergency tree work 
  • Experience of managing contractors 
  • Wildlife or environmental knowledge or specialism
  • Experience in marketing communications and digital media
  • Proficient IT skills – MS, Word, Excel, Outlook



As well as a market competitive salary and 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits including:


  • Variable pay schemes (your salary will always stay the same, but depending on the performance of the company you could receive a yearly bonus)
  • Enhanced employer pension contributions – Up to 11%
  • Enhanced family friendly policies
  • Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
  • Reduction on gym memberships and high street shopping
  • Cycle to work scheme
  • Car-leasing scheme
  • Health CashBack scheme
  • An employee assistance programme for employees and their immediate family


Whilst also working for a not-for profit company that truly cares about earning the trust of customers every day and about looking after our beautiful environment.





Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

© Dŵr Cymru Cyf 2019.

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