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Food Service Assistant

Date: 28-Dec-2021

Location: Rhayader, GB, ld65hp

Company: Welsh Water

Job Requisition Number                              1347                                                                              
Work Type Permanent
Job Function Leisure and Hospitality
Salary Range £19,323.00 -£21,959.00 



Elan Valley



Who we are


Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is also key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

What you’ll be responsible for


  • Work to appropriate food safety procedures to ensure the wellbeing of all persons on site.
  • Provide a friendly information service to visitors about places to walk, cycle and other activities.
  • Display food/shop items and maintain counter stock to maximise income.
  • Assist with food preparation/cooking before and during service periods
  • Daily reconciliation of income with till receipts, cash handling 
  • Engage with visitors as an ambassador of Welsh Water.
  • Serve food and beverages to customers.
  • Ensure tables are kept clean and available for customers to use.
  • General cleaning duties within the catering/retail and storage areas.
  • Ensure that food hygiene standards and procedures are followed at all times

About you

  • Catering and retail experience
  • Practical health & safety & food hygiene experience
  • Catering customer service knowledge or specialism
  • Working with the general public
  • Ability to work on own initiative
  • Commercial awareness
  • Numeracy / till operating skills
  • Previous baking experience (desirable) 

Good to know


  • Interview will comprise of 2 separate section; a formal interview and then a practical interview
  • All assessments must be completed by the closing date unless stated otherwise (internal candidates do not need to take the assessment)
  • We do reserve the right to close this advertisement early if we receive a high volume of suitable applications



As well as a market competitive salary and 25 days annual leave (pro rata), we offer a range of employee benefits including:


  • Variable pay schemes.
  • Enhanced employer pension contributions.
  • Reduction on gym memberships and high street shopping.
  • Cycle to work scheme.
  • Car-leasing scheme.
  • Health CashBack scheme.
  • Life cover of 4 x salary.
  • An employee assistance programme for employees and their immediate family.


And many, many more.




Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Pentwyn Road, Nelson, Treharris, Mid Glamorgan CF46 6LY.

© Dŵr Cymru Cyf 2019.

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