What do you enjoy most about your role?

The variety, the Data Science Team works with all areas of the business. Projects that the team deliver align with different Measures of Success, this means that every project is different, working with a different team, for a different business challenge, using a different analytical technique and adding differing benefits to the business but all with the same aim of improving the service for our customers. The subject matter experts that we work with are always friendly and willing to teach us more about their business area to ensure the project that we deliver is usable and adds business benefit.

What would you say to anyone thinking about working for Welsh Water?

The opportunities that are opened up if you show that you are interested and keen to learn – I have been given a lot of support.