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Cafe / Kitchen Assistants

Date:  14-Jun-2022
Company:  DWR Cymru Cyfyngedig Welsh Water Plc
City:  Cardiff

Cardiff, Wales, GB, CF3 0LT

Job Requisition Number                              3203                                                                              
Work Type Permanent
Job Function Leisure and Hospitality
Salary Range


+ annual salary uplift
+ annual cost of living increase + bonus


Closing Date

South East Hub Newport / Cardiff

There is no set closing date for this role. We will review applications on a weekly basis. We request that you kindly submit your application ASAP as we will offer immediately after we have achieved an interview shortlist.


Who we are


Our careers website
Meet our people video


Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.


What you’ll be responsible for



As a credible member of the Catering Team you will: 
•    Join a team of permanent and temporary staff who operate the catering services at our offices in Linea and Ty Awen offices.
•    You will ensure our customers are able to buy and enjoy food prepared to the highest standards in a pleasant, clean and safe environment
•    Be smart and presentable, and able to communicate in an enthusiastic, knowledgeable, and helpful way with visitors, projecting a positive image of Dŵr Cymru at all times. 


As a Catering Assistant you will: 
•    Safeguard the safety of all persons on site 
•    Prepare and serve food ensuring consistently high standards 
•    Maintain the upkeep and tidiness of the restaurant, kitchen and retail area. 


Who you’ll work with


•    Visitors to Welsh Water Premises 
•    DCWW staff/Colleagues
•    Facilities Management Team

•    Suppliers/Providers
•    EHO Inspector/Local Authority
•    The public
•    Auditor/Inspectors
•    Corporate groups


About you


Experience, Qualifications and Skills

  • Catering / customer service experience
  • Passion for working with the general public
  • Ability to work on own initiative
  • Commercial awareness

Good to know


Ethnic Minority and Disability Guaranteed Interview Commitment


As a company committed to the improvement of equality and diversity, Welsh Water is proud to endorse guaranteed interviews. This is where a candidate has disclosed that they identify as part of an underrepresented group.

Please note that Welsh Water will offer an interview to any candidate who meets all of the essential criteria as described in the job advert and has disclosed that they are either (1) of an ethnic minority background and/or (2) live with a disability as recognised by the Equality Act 2010. 


For an informal discussion about this role, please contact:



As well as a market competitive salary, 33 days  annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

•    Variable pay schemes (your salary will always stay the same, but depending on the performance of the company you could receive a yearly bonus)
•    Enhanced employer pension contributions – Up to 11%
•    Enhanced family friendly policies
•    Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
•    Reduction on gym memberships and high street shopping
•    Cycle to work scheme
•    Car-leasing scheme
•    Health CashBack scheme
•    An employee assistance programme for employees and their immediate family

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment.





Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

© Dŵr Cymru Cyf 2019.

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