Chef

What you’ll be responsible for

1. Ensure the safety of all persons on site
2. Order all kitchen and goods for resale supplies from designated suppliers.
3. Maintain upkeep of all kitchen HACCP records at all times and to required standard.
4. Prepare, cook and serve meals, manage and organise café assistants to deliver high quality customer service.
5. Menu creation and design to achieve and maximise Gross Margin.
6. Liaise with and manage external bookings of meeting rooms.
7. Manage the front of house team to ensure excellent customer experience.
8. Supervise and identify training needs of colleagues to ensure excellent customer service.
9. Strive to develop and improve the customer experience 
10. Ensure the service in the café and restaurant area is maintained to a high standard
11. Maintain the food hygiene standards, upkeep and tidiness of the kitchen, retail and restaurant areas in accordance with DCWW Food safety procedures.
12. Engage with customers as an ambassador of Welsh Water

Who you’ll work with

Internal

•    Attraction Manager
•    Catering Manager
•    Marketing and Communications
•    Volunteer Manager
•    HR & finance team
•    Facilities management team
•    Any DCWW group using the VC as a meeting venue

External

•    Local community & visitors
•    Welsh Government, Local Authorities, and other regulatory bodies
•    Event organisers

About you

The following experience & skills are essential:

-Commercial catering and kitchen supervisory experience    
-Practical health & safety and food safety experience in a visitor attraction or retail or restaurant environment    
-Catering / Retail customer service knowledge or specialism    
-Working with the general public    
-Ability to communicate effectively in English    
-Ability to work on own initiative, and manage a large team    
-Commercial awareness    

Good to know

Benefits

As well as a market competitive salary, 33 days  annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

• Variable pay schemes (your salary will always stay the same, but depending on the performance of the company you could receive a yearly bonus)
• Enhanced employer pension contributions – Up to 11% employer contributions
• Enhanced family friendly policies
• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
• Reduction on gym memberships and high street shopping
• Cycle to work scheme
• Car-leasing scheme
• Health CashBack scheme
• An employee assistance programme for employees and their immediate family

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment.

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.