Share this Job

Commercial Analyst - Revenue

Date:  31-Oct-2022
Company:  DWR Cymru Cyfyngedig Welsh Water Plc
City:  Cardiff

Cardiff, Wales, GB, CF3 0LT

Job Requisition Number                              3795                                                                              
Work Type Permanent
Job Function Commercial (developer services)
Salary Range £29,131.00 -£34,404.00 


Closing Date 

South East Hub

23:59 13/11/2022


Who we are


Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

What you’ll be responsible for


1.    Co-ordinate all customer-based commercial and contractual issues, including the issuing of offers and legal agreements
2.    Ensure all revenues are received in line with departmental policies and that customers are kept fully informed on all commercial activities, including changes to the scope of service and costs
3.    Prepare Final Accounts for approval within one month (or 7 days of vesting for Self Lay schemes, and other regulatory relevant targets) of the technical completion of schemes and ensure effective commercial closure with customers
4.    Assist with managing the commercial relationship with key customers and provide ‘statement of account’ type reporting on a quarterly basis to key customers
5.    Help to provide oversight of customer activities and requirements to ensure that the department delivers the best overall service
6.    Provide monthly reports on Offers issued, pending and accepted; key customer activities; customer commercial risks and issues
7.    Work with the Commercial teams to ensure that all outstanding revenue / debt is recovered appropriately
8.    Undertaking any other duties as required to meet the needs of the business

Who you’ll work with



•    Commercial team
•    Design and Build team
•    Project Engineers
•    Billed services and Finance colleagues


•    Cost and project management consultants
•    Developer customers and agents

About you


Knowledge, Skills & Experience


  • A relevant degree would be desirable
  • Understanding of the property development sector
  • Working knowledge of contract offers and associated legal documents between utility companies and property construction companies
  • Ideally Experience of client / account / revenue management in the utilities / engineering sector
  • Commercially and financially astute
  • Good customer and stakeholder management skills
  • Excellent communicator 
  • Highly organised and able to manage numerous revenue streams and complex engineering / construction projects art once
  • Enthusiastic about putting our customers first every day
  • Ability to communicate effectively in Welsh is desirable

Good to know


  • Hybrid Working 


For any further information regarding this role please contact Mark Johnson, Head of Transport & Commercial -



As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

•    Variable pay schemes (your salary banding will stay the same, but depending on the performance of the company you could receive a yearly bonus)
•    Enhanced employer pension contributions – Up to 11% employer contributions
•    Enhanced family friendly policies
•    Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
•    Reduction on gym memberships and high street shopping
•    Cycle to work scheme
•    Car-leasing scheme
•    Health CashBack scheme
•    An employee assistance programme for employees and their immediate family

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment.


Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.





Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

© Dŵr Cymru Cyf 2019.

Job Segment: Project Manager, Revenue Management, Engineer, Wastewater, Water Treatment, Finance, Technology, Engineering