Commercial Assistant

What you’ll be responsible for

As a Commercial Assistant, you will be responsible for: 

1. Accurate processing of payments for all developer services (DS) sections.
2. Online and telephone payment \ invoice reconciliation.
3. Interface with PPU re BACS payments.
4. Creation of billing documents (Invoices, quotes, and credit notes etc).
5. Creation of SAP codes.
6. Processing of refunds to customers as directed. 
7. Coordinate and monitor the Developer Services time charging process. Preparing and submitting a weekly DS timesheet log. Preparing timesheet data in the required format to finance on weekly basis to be uploaded on SAP.
8. Assisting with the recovery of outstanding developer services debt.
9. Rebooking applications through our BPM system.
10. Responding to day-to-day queries received via the DS revenue inbox and via teams.

Who you’ll work with

Internal

• The Developer Services commercial team and other members within Developer Services
• Accounts payable Department
• DCWW’s Finance Department
• DCWW’S PPU Department

External

• Developers
• Suppliers and delivery partners
• Local Authorities
• Individual home and business owners

About you

Knowledge, Skils & Experience 

• Experience of using SAP, bespoke finance, and other IT systems
• Excel – Intermediate Level
• Ability to show initiative with the need to work within deadlines 
• Ability to work independently and collaboratively in a multi-disciplined team 
• Enthusiastic about putting our customers first every day
• Commercially and financially astute
• Appreciation of customer and stakeholder relationships
  
  

Good to know

For more information on the role please contact Abdul.Moghal@dwrcymru.com

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

• Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
• Option to buy additional annual leave up to 5 days per year
• Enhanced employer pension contributions – Up to 11% employer contributions
• Free Mortgage Brokering Services 
• Enhanced family friendly policies
• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
• Gym and fitness discounts as well as high street shopping
• Cycle to work scheme
• Discount off all Welsh Water visitor attraction centres and gift shops
• Car-leasing scheme and free on-site parking at all sites
• Health CashBack scheme and access to an online GP service
• An employee assistance programme for employees and their immediate family
• Many more can be found on our website. 

Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business.

For some roles there may be additional checks and security clearance required, and this offer is subject to all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.