Networks Technical Design Architect

Date:  16 Nov 2023
Company:  DWR Cymru Cyfyngedig Welsh Water Plc
City:  Cardiff

Cardiff, Wales, GB, CF3 0LT

Job Requisition Number                              3551                                                                              
Work Type Permanent
Job Function IT
Salary Range

£52,584 - £64,417

+Annual cost of living increase

+Annual salary uplifts



South East Hub / Hybrid


Who we are


Our careers website

Meet our people video




Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.


To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.


We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.


To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.


In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.


What you’ll be responsible for




Technical Design Architect - Networks


Dwr Cymru Welsh Water has a programme to maintain and develop technologies in support of the operational business. The Integrated Technology Service (ITS) team is responsible for supporting this programme and for delivering these projects through its partnership with a number of outsourced IT partners.


Given the nature of the business it is essential that ITS provides reliable and resilient IT services within a 24x7x365 environment to support operational requirements. Reporting to the Lead Technical Design Architect, the Technical Design Architect (Networks) is required to ensure best practice in technical design for technologies within the portfolio.


The ITS team is also responsible for all desktop and LAN associated services currently carried out by an ICT partner. The Technical Design Architect (Networks) is responsible for ensuring agreed design principles are adopted and maintained across all new technologies. Candidates will have to have experience of managing and maintaining sound architectural principles.


Technical Responsibilities

You will be accountable for the design of technologies, including:

  • Cisco Networking
  • Cisco Firewalls
  • Palo Alto Networking
  • Azure Network Services
  • SD WAN Technologies (Juniper SRX)
  • Remote Access Services



Who you’ll work with


  • Chief Technology Officer    
  • ITS Senior Leadership Team 
  • Senior Company staff    
  • ITS Service Analysts
  • ITS Partners and 3rd party contractors     
  • All Company IT users    

About you


You will:

•    Have expert knowledge of infrastructure, architecture, service provision and Cloud services
•    A broad knowledge and understanding of a complex applications and technology infrastructure
•    Excellent relationship management skills 
•    Be able to work in a pressurised situation during incidents


Post -holders must also demonstrate capability in one or more of the following areas:

•    Hosting Platforms & Security
•    Network & Contact Centre
•    Enterprise Services (Email, Identity, End User Compute)
•    Application Platforms & SMART Data
•    Secure Cloud & Digital Services
•    Digital Workplace



Good to know


  • Hybrid working between home and office
  • Requirement to cover standby


For an informal discussion about this role, please contact:





As well as a market competitive salary, 33 days  annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:


• Variable pay schemes (your salary will always stay the same, but depending on the performance of the company you could receive a yearly bonus)

• Enhanced employer pension contributions – Up to 11%

• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes

• Opportunity to join and influence one of several Employee Network groups

• Enhanced family friendly policies

• Onsite multi-faith room

• Onsite 'returning parents' room

• Reduction on gym memberships and high street shopping

• Cycle to work scheme

• Car-leasing scheme

• Health CashBack scheme

• An employee assistance programme for employees and their immediate family


Whilst also working for a not-for profit company that truly cares about earning the trust of customers every day, and about looking after our beautiful environment.






Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

© Dŵr Cymru Cyf 2019.

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