Planning Liaison Manager

What you’ll be responsible for

As the Planning Liaison Manager, you will be responsible for leading and directing all activity regarding development management and associated services within the planning function. This includes overseeing the completion of planning applications, SAB consultations, pre-planning enquiries, & new sewer connections within statutory timeframes and in compliance with D-Mex requirements. Also, inputting into development growth requirements, aligning planning position with our capital investment programme, and implementing any changes in guidance (e.g. from our regulators) impacting the way the planning team responds to new development and growth.
 

• Managing all development management activity and associated services within Developer Services (DS). 
• Ensuring all key performance indicators are met, which shall include compliance with Water UK’s Levels of Service for Developer Services (D-MeX) functions and Welsh Government’s performance measures with DCWW being a Statutory Planning Consultee. 
• Actively prevent service failures e.g. DG2, DG5, pollution incidents, consent breaches and ensure serviceability of DCWW’s assets are maintained and protected from the impacts of new development and growth.
• Leading, motivating, managing and supporting the performance of the planning team across the area, supporting the delivery of Business Customer Services Business Plan.
• Providing wider support to the DS team with respect to expert planning and water industry legislative, regulatory and guidance. 
• Managing relationships with external stakeholders engaged in planning activity i.e. LPA, government, regulatory bodies, developing a more proactive and informed planning function. 
   

Who you’ll work with

Internal
• Developer Services Team
• Water & Wastewater Assets Teams
• Clean and Wastewater Operations
• Health & Safety, Legal & Estates Teams

External
• Regulators (Natural Resources Wales, Welsh Government)
• Customers (Private, Business Customers, Retailers, Developers, Solicitors, Design Consultancies)
• Local Authorities (Planning, Building Control, Highways, Land Drainage etc.)
• Contractors, Land Agents, etc.
 

About you

Knowledge, Skills & Experience:

• Educated to degree level or equivalent 
• Comprehensive knowledge and experience of Town and Country Planning process, water industry and / or environmental role is desirable
• Strong leadership and communication skills are required to motivate, performance manage, develop and lead a team
• Experience of stakeholder management
• Ability to work to tight regulatory and project deadlines 
   

Good to know

This is a hybrid role and you will be required to visit the office around 2 days a week or more depending on the business needs/requirements.
 

Benefits

As well as a market competitive salary, 33 days  annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

• Variable pay schemes (your salary will always stay the same, but depending on the performance of the company you could receive a yearly bonus)
• Enhanced employer pension contributions – Up to 11% employer contributions
• Enhanced family friendly policies
• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
• Reduction on gym memberships and high street shopping
• Cycle to work scheme
• Car-leasing scheme
• Health CashBack scheme
• An employee assistance programme for employees and their immediate family

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment.
 

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.
 

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.
 

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 
 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.
 

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.


INDHP