Regulation & Charging Models Manager

Date:  26 Feb 2026
Company:  DWR Cymru Cyfyngedig Welsh Water Plc
City:  Cardiff
Address: 

Cardiff, Wales, GB, CF3 0LT

Job Requisition Number                              8456                                                                              
Work Type Permanent
Job Function Regulation
Salary £68,373
Base South East Hub
Closing Date 23:59 on 05/03/2026

 

What you’ll be responsible for

  1. Accountable for the management and implementation of the charge setting programme, including developing cost allocation and charging models, arranging and responding to assurance, managing the charges compliance manual and ensuring that charging publications are published in line with our regulatory deadlines
  2. Acting as a company expert on charging matters across the business
  3. Accurate charges modelling to ensure that charges are set to recover relevant costs and that the charges are calculated in compliance with the Water Industry Act, relevant licence conditions, Ofwat charging rules and guidance, and any other relevant UK or Welsh government guidance and competition law
  4. Ensure that data used to inform the setting of charges is prepared, assured and submitted in a timely, professional and effective manner
  5. Develop, and implement effective project management and governance functions to support the timely delivery of the charges schemes
  6. Establish and manage internal processes to prepare and audit the information required for submissions to Ofwat in relation to the charges setting processes
  7. Secure provision of internal assurance to ensure charges are calculated accurately and in compliance with charging rules and regulatory guidance
  8. Provide support to the wider Strategy and Regulation team in exercising its functions as required, including the charges related elements of the Periodic Review business plan
  9. Take the lead in convening internal stakeholder groups as required, including the Charges Policy
  10. Steering Group meeting, providing papers for decision and information on charging methodologies/policies
  11. Establish and maintain positive relationships with a wide range of internal stakeholders and work with them to drive effective processes and policies in support of charge setting
  12. Compilation and delivery of bespoke reports on issues related to charges, including papers and information packs for stakeholders including Dŵr Cymru Executive meetings and the Board
  13. Operate effectively within a project environment to ensure key internal and regulatory deadlines are achieved
  14. Deputise for Head of Charges and Regulation as required 

Who you’ll work with

Internal

  • Members of the Strategy and Regulation team
  • Finance, Legal, Operations, Developer Services, Retail, Wholesale Service Centre, Asset Planning and others

 

External

  • Ofwat
  • CCWater
  • CCG
  • WaterUK

About you

Knowledge, Skills & Experience 

  • Qualified in a relevant discipline i.e. accountancy, finance, economics, mathematics or related subject 
  • Experience of charges or similar price-setting modelling, preferably within the water industry or another regulated utility sector
  • Advanced Excel skills and data skills 
  • Strong attention to detail 
  • The ability to take initiative and work independently as well as to collaborate within a team 
  • Strong written and oral communication skill

Good to know

  • Hybrid working will be acceptable and on a consistent with others in the team (normally 1-2 days per week in office).

 

For more information on the role please contact James.Holman@dwrcymru.com

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

  • Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
  • Option to buy additional annual leave up to 5 days per year
  • Enhanced employer pension contributions – Up to 11% employer contributions
  • Free Mortgage Brokering Services 
  • Enhanced family friendly policies
  • Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
  • Gym and fitness discounts as well as high street shopping
  • Cycle to work scheme
  • Discount off all Welsh Water visitor attraction centres and gift shops
  • Car-leasing scheme and free on-site parking at all sites
  • Health CashBack scheme and access to an online GP service
  • An employee assistance programme for employees and their immediate family
  • Many more can be found on our website. 

 

Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business.


For some roles there may be additional checks and security clearance required, and this offer is subject to all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.
 

 

 

Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

© Dŵr Cymru Cyf 2019.


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