Technical Architect

What you’ll be responsible for

The Technical Architect is responsible for ensuring agreed design principles are adopted and maintained across all new technologies. Candidates will have to have experience of managing and maintaining sound architectural principles.

You will be working within a dynamic team of technical architects on a wide range of technologies. You will be working with enterprise applications, and you will also be working with the Technical Design Architects to define roadmaps and to support project implementation for infrastructure and cloud-based services, servicing the needs of business colleagues within Welsh Water.   A key element of this role will be liaising with Welsh Water’s IT Framework Partners, providing appropriate guidance and governance within agreed architectural principles and standards around the systems you will design.

Principal Accountabilities:

Technical
•    Accountable for the design of technologies that work with other solutions in the DCWW estate 
•    Accountable for the design of technologies on infrastructure 
•    Production of designs to facilitate the implementation of new cloud services in support of business requirements and project delivery.
•    Production of designs for 24x7x365 availability of core infrastructure services, in line with agreed Service Levels

Management
•    To help with staff recruitment for Architecture as and when required
•    Support the ITS management team where specific problems require specialist support (Incident & Problem management, Change management, Programme Management Office) 
•    Attend ITS forums as appropriate.
•    To meet with managers to guide technology roadmaps.

Reporting
•    Weekly reports will be produced showing progress against outstanding milestones, status, resource requirements, issues, risks and dependencies.
•    Monthly reporting on service availability by key service

Deliverables

•    Architectural Artefacts and designs to support projects in the Cloud
•    Aid management with the Technology Roadmaps and other Architectural artefacts in line with the Architectural document set.
•    Business cases defining the costs and benefits associated with requested changes when required.

Who you’ll work with

•    Chief Technology Officer    •    ITS Senior Leadership Team 
•    Senior DCWW staff    •    ITS Service Analysts
•    ITS Partners and 3rd party contractors     
•    All DCWW IT users

About you

Knowledge, Skills & Experience

• Excellent knowledge of infrastructure, architecture, service provision and Cloud services
• Broad knowledge and understanding of a complex applications and technology infrastructure. 
• A minimum of 3 years experience of working in highly skilled technical teams covering relevant technologies.
• Have excellent relationship management skills 
• Be able to work in a pressurised situation during incidents
• Must be a team player with a strong emphasis on providing excellent customer service 

Post holders must also demonstrate capability in a number of the following areas:

•    Microsoft 365
•    Microsoft 365 Co-pilot
•    Microsoft Purview
•    Microsoft Enterprise Mobility & Security (inc. Intune)
•    Windows 11
•    Windows Hello for Business
•    Azure AD P2, Azure B2B & Azure B2C
•    Desktop Virtualisation - Azure Virtual Desktop (AVD) and Citrix
•    Ivanti AppSense

Good to know

• Hybrid Working
• Monday - Friday 37 hrs a week 

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

•    Variable pay schemes ((your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
•    Option to buy additional annual leave up to 5 days per year
•    Enhanced employer pension contributions – Up to 11% employer contributions
•    Enhanced family friendly policies
•    Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
•    Reduction on gym memberships and high street shopping
•    Cycle to work scheme
•    Free on-site parking at all our sites
•    Discount off all Welsh Water visitor attraction centres and gift shops
•    Car-leasing scheme
•    Health CashBack scheme
•    An employee assistance programme for employees and their immediate family

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment

Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.

Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

INDHP