Sewerage Operative-JetVac/Sewer/Pl Maint

What you’ll be responsible for

Dealing with our initial customer response to sewerage incidents across the business area, undertaking all aspects of sewerage network maintenance both reactively and planned, working within a shift rota as well as participating in standby rota to deliver exceptional customer service. 

Your responsibilities will include:

1. Responding to customer reported incidents and clearing blockages/jetting and providing detailed feedback on actions taken
2. Sewer network inspections (including Sewer connections)
3. Sewer location surveys
4. Jetting/Flushing/De-silting of Sewers/Lone Working
5. Planned and reactive maintenance of assets
6. Liaison with customers and stakeholders
7. Person entry
8. Ability to operate and assess asset condition utilising looksee CCTV equipment
9. Cleaning up affected area following flooding events
10. Surface water rebate inspections
11. You will receive job instructions via an electronic work management system and be expected to provide detailed feedback via the same route
12. Undertaking any other duties as required to meet the needs of the business.

Who you’ll work with

Internal

• Network Managers
• Wastewater networks teams
• Capital delivery teams
• Operations

External

• Welsh Water customers
• Members of the public

About you

Knowledge, Skills & Experience 

• Full Driving Licence C1    
• Excellent communicator and coordinator    
• Committed and hard working    
• Able to asses risk and adopt a safe working practice to undertake task    
• Can do attitude    
• IT literate    
• Lives the company value and behaviours    
• Strives for success    
• Embraces change
• Passionate about customer service     

Good to know

• 5 week shift pattern 
• The successful candidate will also be required to be on an on call rota 

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

• Option to buy additional annual leave up to 5 days per year
• Enhanced employer pension contributions – Up to 11% employer contributions
• Free Mortgage Brokering Services 
• Enhanced family friendly policies
• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
• Gym and fitness discounts as well as high street shopping
• Cycle to work scheme
• Discount off all Welsh Water visitor attraction centres and gift shops
• Car-leasing scheme and free on-site parking at all sites
• Health CashBack scheme and access to an online GP service
• An employee assistance programme for employees and their immediate family
• Many more can be found on our website. 

 
Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.
 
 
Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business.

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.