Trainee Sewerage Operator

Date:  8 Feb 2024
Company:  DWR Cymru Cyfyngedig Welsh Water Plc
City:  Carmarthen

Carmarthen, Wales, GB, SA31 2NF

Job Requisition Number                              5642                                                                              
Work Type Permanent
Job Function Operational
Salary Range £21,913


Closing Date 

Start Date 

Ty Tywi

23:59 - 17th March 2024

September 2024


What to expect?


This position will deal with our initial customer response to sewerage incidents across the business area. You will be required to undertake all tasks associated with delivering excellent customer service to all customers. The position will be required to undertake the following operations (but this not solely restricted to those examples listed below) 

Examples are:

•    Responding to customer reported incidents and assisting with clearing blockages / jetting and providing detailed feedback on actions taken.
•    Sewer network inspections (inc. Sewer connections)
•    Sewer Location Surveys
•    Jetting / Flushing / De-silting of Sewers / Lone Working
•    Planned and Reactive Maintenance of assets
•    Liaison with customers and stakeholders
•    Detailed and timely completion of actions taken on all incidents in the work management systems.
•    Learn to operate and assess asset condition utilising looksee CCTV equipment.
•    Cleaning up affected area following flooding events


What do I need?


  • You will need to be working towards a driving licence if you haven’t already got one.


Assessment Open Days for this role will be held on the 24th April 2024 at the Halliwell Centre Carmarthen.

What's in it for me?


As well as a market competitive salary, 25 days annual leave plus an additional 8 for bank holidays, we offer a range of employee benefits and rewards including: 
•    Variable pay schemes (your salary will always stay the same, but depending on the performance of the company you could receive a yearly bonus) 
•    Reduction on gym memberships and high street shopping 
•    Cycle to work scheme 
•    Car-leasing scheme 
•    Health CashBack scheme 
•    Enhanced family friendly policies 
•    Enhanced employer pension contributions – Up to 11% employer contributions 
•    An employee assistance programme for employees and your immediate family 

Whilst also working for a not-for profit company that truly cares about earning the trust of customers every day, and about looking after our beautiful environment.

Who we are


If you like the sound of all of this, read on to learn a little more about who we are… 
Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas. 
To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives. 
We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.  
To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve. 
In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for. 





Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

© Dŵr Cymru Cyf 2019.

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