Cafe/Retail Assistant (£12/hour)

What you’ll be responsible for

As a Catering Assistant, you will be required to: 
 

1. Work to appropriate procedures to ensure the safety of all persons on site.
2. Provide a friendly information service to visitors about places to walk, cycle and other activities.
3. Display shop items and maintain stock to maximise income.
4. Daily reconciliation of income with till receipts.
5. Engage with visitors as an ambassador of Welsh Water.
6. Serve food and beverages to customers.
7. Ensuring tables are clean and available for customers to use.
8. General cleaning duties with the kitchen and storage areas.

Who you’ll work with

Internal: 

• DCWW Colleagues 

About you

Qualifications, Knowledge, Experience & Skills
 

• Ideally Level 2 Food Hygiene
• Catering / Retail experience
• Practical Health & Safety experience    
• Retail customer service knowledge or specialism
• Working with the general public    
• Ability to work on own initiative    
• Ability to communicate effectively in English    
• Commercial awareness
• Numeracy / till operating skills    

Good to know

For more information on the role please contact natalia.mascaro@dwrcymru.com

Our visitor attraction site at Llyn Brenig is open all year round! As well as a café and retail area, the site also boasts an activity centre which offers both land and water-based activities. Come and join our enthusiastic team and work in one of the most beautiful sites in North Wales. Want to see more? Click Here to take a look at our website: https://llynbrenig.com/reservoir-visitor-centre/ 

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:
 
 
•    Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
•    Option to buy additional annual leave up to 5 days per year
•    Enhanced employer pension contributions – Up to 11% employer contributions
•    Enhanced family friendly policies
•    Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
•    Reduction on gym memberships and high street shopping
•    Cycle to work scheme
•    Free on-site parking at all our sites
•    Discount off all Welsh Water visitor attraction centres and gift shops
•    Car-leasing scheme
•    Health CashBack scheme
•    An employee assistance programme for employees and their immediate family
 
 
Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment.
 
 
Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.
 
 
Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business.

 For some roles there may be additional checks and security clearance required, and this offer is subject all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.
 

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

INDMP