Wastewater Network Technician - Sewage (12 Months)

What you’ll be responsible for

•    Responsible for service providers & associated field teams involved in the operation, maintenance & repair of sewerage network assets.

•    Ensuring activities are carried out in line with the management framework, procedures and monitoring plan. 

•    Assist the Network Manager with safe & efficient operation of the sewerage network, ensuring that all operational activities are undertaken in an environmentally responsible and sustainable manner. 

•    Actively promote environmental awareness within the business.

•    Ensure all investigations, not exclusive to flooding incidents, third party associated and customer service investigations are of the highest standard and compliant with their respective audit procedures.

•    Capital maintenance – identification of investment requirements to improve service and reduce costs supporting the overall Asset Strategy.

•    Assist the Network Manager in accident and near hit reporting, Certificate of Isolation, Permits to Work, Risk Assessments, Management of Contractors and provide H&S support to the teams.

•    Assist The Network Manager with proactively developing further the North Wales   drainage and catchment groups.

•    Effective Liaison with Highway Authorities with regards to Streetworks defects. Effective liaison with NDC and new connection process.

•    To cover and deputise for the Network Manager as appropriate and participate in relevant regional groups as required.

•    Emergency Response – provision and testing of appropriate functional contingency plans.

•    To carry out any other duties as required meeting the needs of the business.
 

Who you’ll work with

Internal:

•    Senior management team
•    Catchment Operations, H&S, Planning, Asset Strategy & Planning, Finance and Business
•    Improvement teams
•    Day to day liaison with operational staff regarding work management, planning, scheduling and strategy implementation
•    Contract Partners – Delivery managers where appropriate

External: 
•    Environment Agency / local authorities 
•    Emergency Planning & Steering Groups
•    MP/AM and local councillors

About you

Knowledge, Skills & Experience

1. Good customer service skills
2. Organised and able to work under pressure
3. Works efficiently in a fast-paced environment
4. Computer literate, with experience of Windows applications
5. Hold current driving licence
    

Lots of general company courses will be available in this role.
 

Good to know

Flexible, currently 2 days in office but reactive so not set in stone.
Will need to be on standby rota, currently 1 in 8, split up into manageable days
No PWT, some overtime available but as we are reactive no PWT, working week 8-4, 8-3.30 Fridays

This is a 12 months full time contract.

For an informal discussion about this role, please contact: Ronnie.Kelbrick@dwrcymru.com

Benefits

As well as a market competitive salary, 33 days  annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

• Variable pay schemes (your salary will always stay the same, but depending on the performance of the company you could receive a yearly bonus)
• Enhanced employer pension contributions – Up to 11% employer contributions
• Enhanced family friendly policies
• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
• Reduction on gym memberships and high street shopping
• Cycle to work scheme
• Car-leasing scheme
• Health CashBack scheme
• An employee assistance programme for employees and their immediate family

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment.
 

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

INDMP