Process Science Technician

What you’ll be responsible for

Working closely with our operational colleagues for the identification, planning and delivery of solutions to improve and/or optimise our wastewater treatment plants. Responsbilities will include: 

1. Supporting our operational colleagues with ensuring smooth day-to-day running of our wastewater treatment processes in line with our regulatory obligations and business targets such as:
   - 100 environmental compliance with UWW, UV, nutrients, habitats, PFF
   - Reducing operational costs 
   - Customer satisfaction
   - Delivery of environmental monitoring programmes
2. Assisting with the delivery of our Research&Innovation programme for wastewater treatment
3. Implementing best practices for wastewater treatment processes and ensuring adequate governance is observed
4. Attending escalations and provide practical solutions in a real time fashion to prevent failures
5. Delivering pro-active investigations and health checks as indicated by the management team
6. Assisting with:
    -Determining the best strategy for alarm management 
   - Monitoring the completion of OSM sampling and compliance outcomes
   - The use and management of remote technology for monitoring the treatment process and performance
   - Communications with the regulator such as control, issue and recording of OpNOTs and UVNOTs
7. Assist in influencing, developing and implementing ‘improvement programmes’ in line with QMS procedures
8. Ensuring that all sampling and analytical equipment is fit for purpose and calibrated as needed
9. Collating, analysing scientific data and preparing reports to deadlines
10. Work closely with the Trade Effluent team to identify remedial actions, assist with collection of trader samples or pollution investigations as required
11. Assisting in the commissioning of new capital schemes and as requested providing process support to capital schemes
12. Attend meetings as necessary and represent wastewater science
13. Ensure procedures and activities comply with all H&S legislation and DCWW Health & Safety policy in maintaining a safe working environment
14. Supporting the management team with developing and maintaining a database of process equipment, biological and analytical information on DCWW wastewater assets

Who you’ll work with

Internal

• Welsh Water management team – Operations, Assets, Energy, Biosolids, SmartHub, H&S, HR 
• Welsh Water Contract Partners – suppliers, alliance partners and delivery managers
• Welsh Water Wastewater Service management team colleagues

External

• Environment Agency and Natural Resources Wales
• Local Authorities 

About you

Knowledge, Skills & Experience 

• Scientific background with the minimum of HNC or equivalent experience    
• Have experience of wastewater and sludge treatment processes and legislation    
• Experience of influencing people and demonstrating performance    
• Ability to deliver root cause analysis, plan and deliver solutions    
• Ability to communicate ideas and targets to others, especially other team members    
• Effective written and verbal communication skills    
• Computer literate, particularly good knowledge of MS ‘Word’ and ‘Excel’. Ability to be quickly trained in mainframe scientific database systems
•  Health and Safety awareness    
• Full driving license and ability to travel as job requires    

Good to know

• This role includes site based working, with some occasional hybrid working 

For more information on the role please contact Ifan.Griffith@dwrcymru.com

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

•  Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
• Option to buy additional annual leave up to 5 days per year
• Enhanced employer pension contributions – Up to 11% employer contributions
• Free Mortgage Brokering Services
• Enhanced family friendly policies
• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
• Gym and fitness discounts as well as high street shopping
• Cycle to work scheme
• Discount off all Welsh Water visitor attraction centres and gift shops
• Car-leasing scheme and free on-site parking at all sites
• Health CashBack scheme and access to an online GP service
• An employee assistance programme for employees and their immediate family
• Many more can be found on our website! 

 
Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.
 
 
Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business.

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.