Café / Catering Supervisor

Who we are

Job Title: Catering Supervisor

Llys y Fran is one of five stunning visitor attractions operated by DWR Cymru Welsh Water, welcoming thousands of guests each year to enjoy outdoor adventures, scenic walks, and relaxing moments by the water. It is  the largest reservoir in Pembrokeshire residing in the foothills of the Preseli Mountains. 

Great food is at the heart of these experiences — and as Catering Supervisor, you’ll play a key role in making that happen. So, come and join our enthusiastic team and work in one of the most beautiful sites in Pembrokeshire. Want to see more? Click Here to take a look at our website www.llys-y-fran.co.uk/

About you

Knowledge, Skills & Experience 

We are looking for a creative and positive person to join our team!

You'll have

• Previous experience in a café, restaurant, or hospitality setting
• Strong leadership and communication skills
• A passion for great food and creating memorable experiences
• The ability to work flexibly, including weekends and during peak visitor periods
• Confidence working in a kitchen environment, including basic food preparation
• Ability to communicate effectively in English    
• Satisfactory DBS check   

What you’ll be responsible for

Reporting to the Café Manager, you’ll oversee the day-to-day running of our café, ensuring smooth operations, excellent customer service, and a welcoming atmosphere for visitors and colleagues alike. This is a hands-on role where you’ll lead by example, supporting the team to deliver high-quality food and drink in a friendly, efficient manner — both front of house and in the kitchen.

What you’ll do

• Supervise café staff, ensuring high standards of service and food presentation.
• Work alongside the kitchen team to prepare and serve food to agreed standards.
• Manage daily operations, including stock control, hygiene checks, and cash handling.
• Support the Café Manager with scheduling, training, and team development.
• Maintain a positive, inclusive environment for both guests and team members.
• Uphold health and safety standards and compliance with food regulations.

Who you’ll work with

Internal

• Visitor centre staff

External

• Members of public
   

Good to know

• Friendly team in a new business with exciting opportunities for career development
• Flexible working hours considered (on request)
• The selected candidate will require an enhanced DBS check prior to starting
• For any further information about this role please contact Diane Berry: llysyfran@dwrcymru.com

Working pattern

• Weekly hours: 37 hours per week worked over 5 days
• Typical shift patterns: either 8.30am-4.30pm or 10am-6.30pm (flexibility is considered)

Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.

Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.

Benefits

At Llys y Fran, we believe in looking after our people. As well as a market competitive salary, you’ll enjoy:

• A supportive team culture
• Employee discounts at our visitor attractions (restaurants, water sports, camping and bike hire)
• Full training and uniform provided
• Working in one of Wales’ most stunning locations
• Flexible working hours, very occasional evenings for annual events (no more than six per year)
• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
• 25 days annual leave, plus public holidays
• Free car parking

Whilst also working for a not-for profit company that truly cares about earning the trust of customers every day, and about looking after our beautiful environment.