Leakage Inspector

What you’ll be responsible for

As a leakage inspector, you will be required to: 

1. Demonstrate a keen willingness to constantly work as part of a team, involving other Customer Services and Leakage Inspectors. Contributing in a course of action to resolve potential or actual Distribution / Leakage issues in order to minimise the level of inconvenience to the customer
2. A high level of Network / Leakage experience  with a sound understanding of Microsoft software packages including but not limited to Excel, Word, Access along with the company’s internal SAP packages. An understanding of PMAC, LIBRA, LMARs would be advantageous but not essential
3. Achieve and maintain the area leakage targets
4. React and work alongside all other departments during Silver & Gold incidents
5. Ensure that all GIS updates are submitted to GIS bureau to allow DCWW to maintain high quality information
6. Ensure DCWW leakage targets are met using various techniques to reduce leakage
7. To ensure the proper application and compliance with all company health and safety procedures, with the safety of colleagues and customers always in mind
8. As a team member, responsible for effective liaison with, customer service inspectors and mains and services teams during normal work practice and in times of emergency, arriving at network/leakage solutions
9. Making sure the correct details are entered on the various IT systems Responsibility of work carried out on site on a daily basis
10. Ensure correct working practices are adhered to on site in and out of hours
11. Conduct Visual inspections
12. Represent DCWW throughout the lifecycle of projects, assisting as necessary the partner through the project development, planning, approvals and statutory processes
13. Make recommendations for the improvement of the network
14. Efficiently organise your own time, handling routine work with a minimum of supervision, assessing priorities within your area of work and managing those priorities
15. Ability to work to tight deadlines and in difficult circumstances, whilst still providing an unbiased service to our customers 
     

Who you’ll work with

Internal
 

• Management Team within DCWW
• Local Operational teams
• Customer Services

External
 

• Members of the Public
• DCWW Customers
• Local government
• Contractors

About you

Experience, Knowledge & Skills 
 

• Ideally hold a BTEC qualification or equivalent 
• Good interpersonal skills   
• Good knowledge and experience of the water industry     
• Good communication skills      
• Current, full valid driving licence 

Good to know

• A full UK drivers licence is required for the role 
• A company vehicle will be provided 
• You will be required to participate in a standby rota

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:
 
 
•    Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
•    Option to buy additional annual leave up to 5 days per year
•    Enhanced employer pension contributions – Up to 11% employer contributions
•    Enhanced family friendly policies
•    Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
•    Reduction on gym memberships and high street shopping
•    Cycle to work scheme
•    Free on-site parking at all our sites
•    Discount off all Welsh Water visitor attraction centres and gift shops
•    Car-leasing scheme
•    Health CashBack scheme
•    An employee assistance programme for employees and their immediate family
 
 
Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment.
 
 
Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.
 
 
Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business.

 For some roles there may be additional checks and security clearance required, and this offer is subject all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.