Water Production Operational Supervisor

What you’ll be responsible for

As a member of the Water Production Central Management Team, you will provide day to day management and supervision of the Operations team and support in the continuous improvement of performance within the PWS team. Key responsibilities include:

• Health and  Safety  supervisory  responsibility  for  all  those  involved  in  the  activities within the geographic operating area, including direct and sub contract workforces.
• Responsible for ensuring that the treatment of potable water supplies are undertaken to the highest expected standards and manage resources to deliver safe, clean drinking water.
• Ensure that  all  PWS  production  targets  are  hit,  achieving  optimal  water  resource  and treatment asset utilisation, whilst delivering sector leading water quality.
• Deliver serviceability targets on all relevant water production targets for the operating area
• Ensure that all routine activities are undertaken as scheduled.
• Manage the operational area to deliver the lowest cost of service in terms of operating efficiency as measured against opex and capex targets.
• Work closely with the Production Planner to identify and prioritise maintenance activities, and ensure they are undertaken in a safe manner.
• Develop an effective and motivated workforce ensuring good communication and teamwork through undertaking regular team briefings, 1-1s and performance development reviews.
• Establish a high performance culture with appropriate training and full implementation of new ways of working required to achieve both quality improvements and cost efficiencies
• Work with the Capital teams and Alliance partners to ensure safe and effective delivery of on-site schemes, ensuring there is no operational impact
• Be an effective team player, supporting other team colleagues and promoting best practice and standardisation to improve business performance.
• Carry out other duties as required to meet business needs

Who you’ll work with

Internal

• Strong working relationships within the Water Services team particularly the regional scientific teams, DWSP teams, planned maintenance teams, local asset management teams
• Regular liaison with the water quality regulation team, asset strategy, capital delivery, emergency planning, and operational control centre
• Procurement, finance and HR teams

External

• Key contract partners to ensure Brought in Services are being executed safely, cost effectively and at appropriate levels of service
• DWI as required in support of the Water Quality team
• Health and Safety Executive as required
• Environment Agency in relation to discharges and abstractions
• Local authorities and emergency planning groups

About you

The following are essential requirements of this role:

• Proven supervisory experience  with water treatment operation knowledge and ability to demonstrate a proven track record of success    
• Experience gained through thorough understanding of water service operations delivery    
• Able to demonstrate commercial experience in cost management and delivering efficiencies in operational budgets    
• Experience of managing operational teams, inspiring and motivating teams, successfully implementing initiatives, managing change and developing an effective water production team    
• Enthusiastic about putting our customers first every day    
• An ability to think strategically but with a strong focus on ensuring day to day water operations operates effectively and efficiently    
• A team player who understands the importance of ownership and accountability    
• The ability to develop positive working relationships   
• Effective communication skills and ability to translate initiatives and directives into actions that are fully understood by the team. Able to deal with external stakeholders in a professional manner promoting a positive image of DCWW at all times    

Good to know

The successful candidate will be required to participate in a standby rota. Standby requirement 1 day in 13.

Site based role alternating time between operational sites under your supervision.

Working hours:

• Mon- Thu 08:00 -16:00
• Fri – 08:00 – 15:30

For more information on the role please contact Luke.Congreve@dwrcymru.com

Please apply ASAP - we will review applications on a weekly basis until the role is filled with a suitable match.

For an informal discussion about this role, please contact: Mark.Hillary@dwrcymru.com and enter the job ID in the subject title line.

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.