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Process Operator

Date:  17-Jun-2022
Company:  DWR Cymru Cyfyngedig Welsh Water Plc
City:  Ruthin

Ruthin, Wales, GB, LL15 1LY

Job Requisition Number                              3175                                                                              
Work Type Permanent
Job Function Operational
Salary Range £23,653.00 -£26,874.00 
Base Ruthin
Closing date 23:59 - 30/06/2022


Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.


To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.


We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 


To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.


In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

What you’ll be responsible for


Are you a team player but also enjoy working alone? Are you self-motivated and willing to take ownership of work to get things done?


As a Process Operator you will be part of the Operating team that ensures the treatment of sewerage and waste water are to the required standards.  You will be working across multiple sites and be responsible for maintaining equipment and working with the team to rectify any issues.  


Main duties include:


  • Ensuring compliance to required standards and procedures including Health & Safety
  • Operating Waste Water Treatment Works and associated water pumping stations to company BMS and Health & Safety requirements
  • Inducting, supervising and managing outside contractors carrying out capital maintenance breakdowns and projects ensuring full compliance to Health & Safety and BMS requirements and ensuring quality control
  • Liaising with ME & I craftsmen on maintenance work.
  • Liaising and co-ordinate with area Supervisor and team members on operating activities and to formulate effective and efficient cost reductions plans and savings.

This is a great opportunity to build your knowledge and understanding of the water industry and develop your career with Welsh Water. 

Who you’ll work with




  • Strong working relationships within the Area Production Team
  • Advice and support from the Production Engineers, Process Control and Craftsmen
  • Liaison with local Distribution Team




  • Liaison with Environment Agency
  • Liaison and co-ordination of suppliers and contractors

About you


  • NVQ Level 2 or higher in Waste Water Treatment Process Operations would be advantageous
  • Computer systems literate including SAP, Scope X, Exchange, Word and Excel are essential
  • Fully conversant with Company BMS procedures and Health and Safety requirement and control
  • Experience gained in the industry to ensure full compliance and adherence to all H&S issues
  • Awareness of regulatory bodies such as Natural Resources Wales

Good to know


The successful candidate will partake in a standby rota, working 1 in 5 weekends



As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:


  • Variable pay schemes (your salary will always stay the same, but depending on the performance of the company you could receive a yearly bonus)
  • Enhanced employer pension contributions – Up to 11% employer contributions
  • Enhanced family friendly policies
  • Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
  • Reduction on gym memberships and high street shopping
  • Cycle to work scheme
  • Car-leasing scheme
  • Health CashBack scheme
  • An employee assistance programme for employees and their immediate family


Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment.



Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

© Dŵr Cymru Cyf 2019.

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