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Distribution Inspector

Date:  16-Nov-2022
Company:  DWR Cymru Cyfyngedig Welsh Water Plc
City:  Swansea

Swansea, Wales, GB, sa6 5bq

Job Requisition Number                              3842                                                                              
Work Type Permanent
Job Function Operational
Salary Range £23,653.00 -£26,874.00 


Closing Date


23:59 30/11/2022


Who we are


Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision.  This is achieved by living our core values and demonstrating the core behaviours that underpin them.  The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. 

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

What you’ll be responsible for


As a Distribution Inspector, you will:


  • Work as part of a team to minimise leakage and distribution issues which may impact our customers 
  •  Collaborate with other departments for resolution of issues during gold and silver incidents.
  • Work within company H&S and compliance systems 
  • Accurately maintain information on our computer systems
  • Ensure correct working practices are adhered to on site in and out of hours
  • Represent us throughout the lifecycle of projects from project planning and development to delivery 
  • The drive and ambition to provide first class service to our customers

Who you’ll work with




  • Management within DCWW 
  • Local Operational Teams 



  • Members of the Public
  • Local Government
  • Contractors

About you


Knowledge, Skills & Experience 


  • Good interpersonal Skills
  • Current, full valid driving license 
  • IT skills
  • Good level of customer service skills required 
  • Good communication skills
  • Knowledge and experience of the water industry would be desirable but full training will be provided


Good to know


  • The successful candidate will take part in a standby rota
  • Company Vehicle Provided
  • Additional Planned Work time of 260 hrs



As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

•    Variable pay schemes ((your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
•    Enhanced employer pension contributions – Up to 11% employer contributions
•    Enhanced family friendly policies
•    Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
•    Reduction on gym memberships and high street shopping
•    Cycle to work scheme
•    Free on-site parking at all our sites
•    On site returning parents’ and multi faith rooms
•    20% off all Welsh Water visitor attraction centres and gift shops
•    Car-leasing scheme
•    Health CashBack scheme
•    An employee assistance programme for employees and their immediate family

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment

Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.





Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

© Dŵr Cymru Cyf 2019.

Job Segment: Inspection, Distribution, Wastewater, Water Treatment, Engineering, Operations