Food Service Supervisor

What you’ll be responsible for

Supervising the kitchen, retail and restaurant areas to ensure excellent customer service is delivered whilst maintaining a safe environment for all persons on site. This will include:

1. Ensuring the safety of all persons on site
2. Ordering all kitchen and goods for resale supplies from designated suppliers
3. Maintaining upkeep of all kitchen HACCP records at all times and to the required standard
4. Preparing, cooking and serving meals, managing and organising café assistants to deliver high quality customer service
5. Supervising and identifying training needs of colleagues to ensure excellent customer service
6. Striving to develop and improve the customer experience offering
7. Ensuring the service in the café and retail area is maintained to a high standard
8. Engaging with customers as an ambassador of Welsh Water
9. Maintaining the food hygiene standards, upkeep and tidiness of the kitchen, retail and restaurant areas in accordance with Welsh Water Food safety procedures
10. Undertaking any other duties as required to meet the needs of the business

Who you’ll work with

Internal

•    Visitor centre staff

External

•    Members of public
 

About you

Essential Qualifications, Knowledge, Experience & Skills 

We are looking for a creative and positive person to join our team!

• Good grasp of MS Office and experience using POS systems   
• Satisfactory DBS check    
• Practical health & safety and food safety experience in a visitor attraction or retail or restaurant environment    
• Experience working with the general public    
• Enthusiastic about putting our customers first every day    
• Catering/Retail/Hospitality customer service experience
• Ability to work on own initiative    

Good to know

• Uniform provided
• Friendly team in a new business with exciting opportunities for career development

Working pattern

• 37 hours over 5 days with 1 in 3 weekends
• Typical shift patterns: either 8.30am-4.30pm or 10am-6.30pm (flexibility considered)

For more information on the role please contact Victoria.Hadnett@dwrcymru.com

Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.

Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.

Benefits

We have great benefits, including: 
 
    · Staff discounts at our visitor attractions 
    · Full training given and uniform provided
    · Beautiful working location
    · Flexible working hours

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment.

Who we are

But did you know we also have a visitor attraction site at Elan Valley which is open all year round. The site has a café, retail area and activity centre which offers both land and water-based activities. Come and join our enthusiastic team and work in one of the most beautiful sites in Powys. Want to see more? Click Here to take a look at our website  www.elanvalley.org.uk 

Elan Valley is situated in the county of Powys in mid-Wales, just a couple of hours from Birmingham and Cardiff. We can be accessed easily from the nearby town of Rhayader where the town is well served by public transport.